Job title: Sales Manager – North (OTC Channel)

Reports to: Chief of Strategy (Acting Head of Healthcare vertical)

Location:

• Hanoi: 54 Nguyen Binh Khiem, Hai Ba Trung, Hanoi

Working time: From Monday to Friday

Job Overview

We are seeking an experienced Sales Manager to manage the sales and business development in region of the Vertical. The Sales Manager is expected to lead and provide a large sales team with a strategic plan and direction to handle the execution, monitor the sales targets and performance of the salesforce across the region assigned

The right candidate should be a proactive, humble & constructive, high integrity person with an entrepreneurial mindset with outstanding organizational and leadership skills; ready to build something new from scratch, can perform well with speed & under pressure; know how traditional market is working, but more importantly, having vision to use technology to change & modernize it…

Key Responsibilities

Strategy Building & Planning

• Lead end-to-end strategy of sales and market development in the assigned area
• Build performance tracking system and set KPIs for sales team
• Prepare and execute territory deployment plan based on the vertical’s plan and market analysis
• Develop sales plan for the regions on weekly, monthly, quarterly basis

Route-To-Market

• Develop an RTM Roadmap aligned to sales growth initiatives
• Ensure alignment with sales channels on integrated RTM model and driving RTM execution
• Lead the RTM activities and adjust routes to meet customer needs, improve efficiencies

Sales & Execution

• Accountable for the vertical sales performance in given area
• Ensure sales plan and KPIs (coverage, visits, successful call rate…) are well deployed
• Make sure salesman and sales leads are equipped with sufficient resources and knowledge
• Lead and motivate staff to improve customer service with clients
• Monitor on sales performance on daily, weekly, monthly basis
• Weekly and monthly performance review with sales leads

Customer management

• Develop strategy and plan to win customers in terms of share of sales, purchasing frequency and order value
• Cultivate lasting relationships with customers to grow customer loyalty.
• Work with customers to better understand their business needs and goals.

Market Intelligence 

• Collect and report weekly business intelligence, along with suggested action plan if relevant
• Prepare and present quarterly business reviews, updates, and challenges
• Gather feedback on routing, timings and issues from team
• Analyze data and provide market insights, also guide business analyst on data analysis

Role requirements

• At least 5 years of experiences working in similar position in Healthcare/Pharmaceutical industry, focusing on OTC channel or E-commerce industry
• Have experience to build something from scratch is a plus
• Have experience with distribution in Healthcare/Pharma is a plus
• Knowledge about pharma & healthcare market is a plus; distribution value chain & margin for each player
• Experience in developing profitable strategies and implementing vision
• Data-driven mindset, paying attention to details but being able to have an eagle view of the e-commerce distribution
• Analytical abilities and problem-solving skills
• Strict & highly disciplined
• Fast, can perform well with speed & under pressure
• Proactive, humble & constructive, high integrity
• High ownership & responsibilities for the vertical performance

What we can offer

• Attractive salary and benefit
• Compulsory insurance and additional healthcare insurance

WHO WE ARE

Telio is using technology and data to build Vietnam’s largest B2B commerce platform. Telio was founded by a serial entrepreneurial team with strong experience in tech, retail, logistics and financial services. We have been invested by Sequoia Capital India, Tiger Global Management and provide clients with a wide range of products in FMCG, Healthcare, Homeware and Lifestyle.

WHAT WE DO

We connect the small retailers, which form the backbone of Vietnam’s large, unorganized retail sector, with brands and wholesalers on a centralized platform that delivers more choice, better pricing and more efficient logistics through economies of scale.

OUR AMBITION

We have an ambition to become a unicorn – not just about valuation. But, in each and every action we do, we want to become the unicorn of impact. So, all the orders we deliver have impact, the value we create has impact, all the jobs we create have impact. We want to try to create a plus-billion-dollar impact on our economy.

In pursuit of this objective, we are always looking for excellent team members to join our team to fulfill this great vision. More information can be found on our website: https://telio.vn/