Job Title: Lead (Digital Experience Team)
Report To: Product Lead (Demand)
Location: Hanoi
Job Overview
As a Lead for the digital experience team, you will work closely with the product team to understand the business needs and then drive results through his/ her team.
Digital Experience Team
Team of 5 to 10 executives who are digitally handling a dedicated group of firm’s customers to drive customer success by
Responsibilities and Duties
Managing a Digital Experience Team to provide world class customer service for our digital customers
Qualifications
The ideal candidate is result-focused, and takes initiative as well as ownership of their work
The requirements are:
About Telio
Telio is a B2B commerce platform based in Vietnam. We connect Brands/Sellers to a large population of small household retailers in Vietnam. As of today, we are focusing on the FMCG sector, with a perspective to expand to a few others in the near future. On the retailer’s side, we provide a centralized platform for sourcing good, better pricing with transparency as well as fast delivery.
More about Telio – https://www.linkedin.com/company/telio-viet-nam/
Coverage on Telio - https://www.surgeahead.com/company/telio/, https://kr-asia.com/vietnamese-b2b-e-commerce-platform-telio-raises-usd-25m-series-a
Merchant site - https://www.telio.vn/